Tickxts organisers articles and help guides

This guide explains how to create dependent tickets, which are tickets that can only be purchased when another specific ticket type is also selected. Dependent tickets are useful when you want to control how attendees buy certain ticket types and ensure they are paired with the right options.

Follow the steps below to set up dependent tickets for your event:

1) Create a new event or edit an existing one. Make sure all event details such as the event name, date, venue (or virtual toggle), and description have been completed.

2) On the event edit page, scroll to the Tickets section and create a new ticket. Under the General Settings tab, fill in the required ticket details such as the ticket name, price, quantity, maximum tickets per customer, and ticket category.

3) Once the ticket details have been added, click on the Advanced Settings tab.

4) In the Advanced Settings section, locate the Dependent Mode option and switch it on. When this option is enabled, the ticket cannot be purchased on its own. Attendees will be required to add at least one of the selected ticket types to their order first.

5) Under Dependent Tickets, select the ticket type that this ticket will depend on.

6) In the Dependent Message text box, enter a clear message that will appear if someone tries to purchase the dependent ticket without the required ticket type. For example: “Child tickets must be purchased with an Adult ticket”.

7) Click Save to finalize and apply your changes.