Tickxts organisers articles and help guides

In a situation whereby you have to postpone an event. Please follow the steps below.

1) On your dashboard navigate to the event you intend to cancel and click on Edit

2) Click on Publish Event tab.

3) Click on the Cancellations and Postponements link. If you are unable to see this, it is most likely because the event has not sold any tickets yet. In that case you can simply change the date as normal since no attendees will be affected.

4) Click on the Postpone Event button which should pop up the postponement window.

5) Select if you have a confirmed new date or not.

6) Write a note about the reason for postponing etc. This message will also be sent to all ticket buyers.

7) Double check all your entries and confirm the postponement.