Tickxts organisers articles and help guides

Retarget+ is a unique feature on Tickxts that helps event organisers recover potential lost sales. With Retarget+, you can automatically reach out to customers who have abandoned their carts through SMS and email reminders. These personalised messages invite attendees back to complete their purchase, increasing conversion rates and boosting ticket sales.

Follow the steps below to activate Retarget+ for your event:

1) On your dashboard homepage, click to view the event's dashboard.

2) Under Tools, click on the Retarget+ button. This should open up a new dialog box.

3) You'll be able to see the reach with respect to Email and SMS. Select the channel with which you wan to retarget your attendees.

4) If your event title is too long, you may be required to shorten it to 12 characters or fewer then click Next.

5) You can also add a discount code to your Retarget campaign. Select the percentage and the tickets you wish to include in the discount then click Next.

6) Preview the messages and then select to make payments for the campaign. Once done, you can revisit the Retarget+ section to track analytics and reports on your campaign to check on clicks, ticket sales etc.

Retarget+ setup options