Tickxts organisers articles and help guides

Tickxts can send real-time order data to an external URL of your choice every time a ticket purchase is completed on your event. This is useful if you want to pipe sales data into your own systems, CRM, marketing platform, or analytics tools without manually exporting reports.

When a customer completes a purchase, Tickxts will immediately send an HTTP POST request containing the order details to your endpoint.

To enable the webhook for your event, go to your edit event page, then click on Pixels then paste your endpoint in the Webhook URL input and then click Save.

Once saved, Tickxts will begin sending order data to that URL for every completed purchase on that event.

Every webhook request sends a JSON payload with the following structure:

{
  "email": "a1b2c3d4e5f6...",
  "order_id": 1234,
  "event_id": 322,
  "event_name": "Angels East Fest",
  "currency": "GBP",
  "order_value": 45.00,
  "line_items": [
    {
      "type": "ticket",
      "name": "General Admission",
      "quantity": 2,
      "unit_price": 20.00,
      "total": 40.00
    },
    {
      "type": "add_on",
      "name": "Festival T-Shirt",
      "quantity": 1,
      "unit_price": 5.00,
      "total": 5.00
    }
  ]
}